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Complex E-Commerce Solutions
Product listings, advanced search, related media (images, user guides, manuals, drivers, and software). Ordering and billing. Customer login, lists of previous orders and their statuses, customized price lists.
Document Repository
Different workflows for various document types, document forwarding, resolutions and responsibilities, notifications about contract deadlines. Different access rights for company users; limited access for customers to see their own files.
Inventory Management
Stocktaking over multiple warehouses, using portable barcode readers/data collecting devices.
Customer Support
Customer ticket system where a customer can post a ticket over the phone and receive SMS alerts when ticket status has changed.
Reporting and Analytics
Display daily sales figures or comparison between salespersons at the office on the LCD screen. Get online information from all sales locations.
Customer Feedback
Ask customer feedback about a product or service. The customer can push a button on the shop counter to express satisfaction with the service.
Sales and Product Promotion
Online real-time sales reports; use LCD screens to promote new products and special offers.
A Simple iPOS Solution
Product quicklists, special pricelists, receipt printing, PDF invoice by e-mail.
A CRM / Helpdesk Solution
Integrated with VoIP phone system (incoming call automatically opens customer history).